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Customer service for purchases made from many ALM divisions, e.g., The Recorder (CA); Law Journal Press; ALM Intelligence; New Jersey Law Journal; The America Lawyer; National Law Journal; Legal Times(DC); The Legal Intelligencer (PA); The New York Law Journal; Texas Lawyer; Connecticut Law Tribune; Daily Report (GA) and more will be handled by LawCatalog.
The customer service desk is open from 8AM to 8PM EST, excluding weekends and holidays. Individual divisions of ALM in other time zones may be open at other hours.
For questions about Law Journal Press products, pricing, or how to place an order please call 877-807-8076.
If you would like to change the address at which you receive one of our publications, send an email to [email protected].
To order reprints from our periodical publications, contact ALM Reprints:
Tel: 877-257-3382 [email protected]
Residents of District of Columbia, California, Connecticut, Florida, Georgia, Maine, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Texas, Virginia and Canada will be charged sales tax where applicable. Subscription prices may be tax-deductible as a business expense. We reserve the right to change prices without notice.
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|Law Journal Press books
ALM Publishing books
|FedEx Shipping by Weight and Zone (other methods for some international orders)||
Connecticut Law Tribune books
$13 for U.S. Ground
|Varies by product|
|Magazines, Newspapers and Newsletters||Shipping and handling charges do not apply subscriptions|
|Add one to three business days of processing time to all shipments, even if you have selected "Express Saver" delivery. Please note that ALM publications are shipped by divisions in a number of locations nationwide. Products shipped from more than one location may arrive separately, at different times. Keep in mind that there is no weekend delivery for one- or two-day shipping. In addition, FedEx does not deliver to P.O. boxes.|
|Location||Domestic USA||Alaska, Hawaii, and other offshore US territories||Canada||International|
|Regular Shipping Method||FedEx Ground (3-7 days)||FedEx Ground (5-10 days)||FedEx Standard Canada (1-2 weeks)||FedEx International Economy|
|Faster Shipping Method<||FedEx Express Saver (2-3 days)||FedEx Express Saver (2-3 days)nd Day Air||None||FedEx International Priority|
Books: Full refund available within 30 days of purchase (excluding shipping/handling). Print editions must be returned in resalable condition. For downloadable eBook products, a refund will be granted if the eBook has not been downloaded. Should you choose to return a print/digital bundle, you may ship your book back (within 30 days of receiving it) to: In Care of: ALM c/o PSSC ATTN RETURNS, 660 South Manfield, Ypsilanti, MI 48197
Subscriptions to books are auto-renewed to avoid disruptions in service. To ensure you remain up-to-date with the latest developments, during each subscription term we will automatically send you any updated versions of the books you select as soon as they are available throughout the year at no additional cost. You may cancel automatic renewal for any future term by simply contacting us at [email protected]
Periodical Subscriptions: You may cancel any periodical subscription at any time and receive a full refund for all un-mailed print issues.
Surveys: ALM Legal Intelligence Surveys are NON-returnable.Back to top
The file format of ALM eBooks is EPUB 2.0, which is an eBook standard that can be read using a variety of devices and readers including, but not limited to, Apple iPad or iPhone, SONY Reader, Barnes & Noble NOOK and Adobe Digital Editions. To see our Help/FAQ section for more technical details and support click here.
For general questions, or to check the status of your order contact us at 877-256-2472 or email us at: [email protected]
You can also contact the following divisions of ALM about the status of your order and related questions:
ALM Experts: call 888-809-0133 or email [email protected]
ALM Intelligence: call 888-770-5647 or email [email protected]
Fictitious Business Name (California): call 415-490-9991 or email [email protected]
Law Journal Press: call 877-807-8076 or email [email protected]
VerdictSearch: call (800) 832-1900 email [email protected]Back to top